Furniture Buying FAQ

Looking for more information about our furniture? You're in the right place! Below, we have answers to some common questions you might have. If your question isn't included, please reach out, we'd be happy to answer!

Q: How do I purchase furniture?

Most of our furniture is only available locally. We're located in West Michigan. We offer pickup and delivery options. Due to the highly variable nature of cost surrounding items, pickup/delivery, removal of other items, etc., we require that you contact us to purchase any furniture on the website. Once you contact us, we can provide you with all the information you need!

In the future, we hope to make the process a bit more streamlined. Please bear with us as we develop some better improvements!

Q: What if my furniture is damaged/missing parts/not as described?

We do our best to be extremely transparent about any damage or issues with our furniture. Scuffs, dings, and scratches are sometimes a reality of dealing with furniture. Please fully read the description and see all pictures to understand the state of the item. We will not take back or refund furniture due to issues we disclosed prior to sale.

In cases where we missed/did not properly disclose/show damages, or the damage is caused by us after the sale is made, we can offer partial refunds or returns. We will not fault you for our mistakes and will work to make it right.

Q: So you really can't ship furniture?

Currently, no, we cannot ship most of our furniture. It's not really economical, and it's difficult to guarantee it will arrive in good condition. We want to offer the best and most transparent experience possible for our customers, and shipping does not currently fit into that plan.